Web Users 2FA

CREW is issuing a notice of outdoor water restrictions until further notice. Water levels are down, causing wells to pull air into the system, resulting in cloudy water. The restrictions consist of the following: irrigation of lawns via sprinklers or automatic irrigation systems, filling swimming pools, washing of vehicles, washing exterior buildings, parking lots, driveways and sidewalks. Watering vegetable gardens and maintenance of livestock is allowed. We ask that everyone please help to conserve water whenever possible.

This post will be taken down as soon as the water ban is lifted.

Thank you for your cooperation!

How to turn on Two-Factor Authentication in SmartHub

Adding two-factor authentication (2FA) gives your account an extra layer of security. Each time you log in, you’ll enter a special code sent to your phone or email.

Step 1: Log in to your SmartHub account

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Step 2: Click on Settings and then Two-Factor Authentication on the left hand side of the screen.

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Step 3: Click on the box for Enable Two-Factor Authentication.

Step 4: Choose How You Want to Receive Your Code

Select one of the following options:

  • Email: Enter your email address. You’ll receive a unique code by email each time you log in.
  • Text Message: Enter your mobile phone number. A code will be sent to you by text each time you log in.
  • Authenticator App: Use an app like Google Authenticator. Scan the QR code shown on the screen. The app will generate a new code each time you log in.

Step 5: Finish Setup

Follow the prompts to confirm your selection. Once complete, two-factor authentication will be active.

Why Use Two-Factor Authentication?

It helps keep your account safe by requiring both your password and a one-time code to log in.

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Clear River Electric & Water District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

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